Customer Support

Customer Support is not applicable for UNIGATE

Guidance materials and troubleshooting guide for UNIGATE will be uploaded soon
If you're experiencing issues,
  1. 1.
    First check the troubleshooting page for your error code
  2. 2.
    If you can't find a solution, try reaching out in your local Telegram group.
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.